Terms and Conditions

All the pricing of our online shop is in Hong Kong Dollars (HKD).
If customers who want to pay by other currency, please contact us before making the purchase.
We accept Visa, MasterCard, American Express and PayPal.

*For the local (Hong Kong) customers who prefer to pay by PayMe, FPS or bank transfer, please contact us directly. 

We provide worldwide delivery services, all orders will be sent by registered post (by Hong Kong Post/ SF Express) and delivered to your designated address within 14 working days of dispatch. You will be given a tracking number. Please be aware that we cannot deliver to post office boxes.

Shipping cost 

We offer a flat rate of HK$60 for local delivery. 

For international shipping, we charged HK$250/ $380 for single item purchase (depending on the item and weight). Please contact us for an accurate quote of shipment for multiple purchase in one order.

We are happy to offer free local shipping on order over HK$2,200, it will be waived automatically when check out. 

Please check the shipping cost amount when check out.

The indicated price of the products does not include taxes and VAT. The recipient is responsible for all import fees, custom taxes and local taxes imposed by the country where shipment is made. 

Refunds & Exchanges 

Unfortunately we do not accept refund or exchange. However, if an item is classified as faulty by us, we will offer an exchange or credit note on full price merchandise, 

subject to the following conditions: 

Please email us your exchange/return request within 5 days of receipt; stating the requirement of your chosen item for exchange. 

Items must be returned within 14 days of receipt with the packing slip or invoice. 

Items must be returned in unused condition, with all original tags/labels attached and also in its original packaging. 

You are responsible for any costs associated with returning your item to us. We recommend that you keep a proof of postage, as all items are your responsibility until they have reached our Returns department. 

Exchange or credit cannot be provided on goods that have been lost in the post. 

If the exchange item is  higher value than the return item, you must also pay us the difference in price. 

Your exchange item will be shipped once you have paid for these costs and we have received the return item back and confirmed that it meets the above conditions. 

If exchange option is not available, a credit note (valid for 3 months) will be issued. 

Item can only be exchanged once. 

Please note we do not accept exchange/refund for any on sale item. 

Please feel free to contact us if you have any queries before purchasing. By using this website you agree to be bounded by these Terms and Conditions.